Leader Dialog™

The only charge is your normal long distance cost. It also works if you have free long distance with your mobile phone or VoIP phone service. You will not receive a bill from Leader if all you use are the free services. If you sign up for enhanced services later on, then you will receive a bill for those services, but you will never receive a bill for the free Leader Dialog™ service.

2. Can I make as many calls as I wish?

Yes you can.

3. Can I request as many PINs as I need?

Yes you can.

4. How many participants can I invite to a single conference call?

Up to 55 participants.

5. Can I have a conference with just 2 people?

Yes, you can have from 2 to 55 participants on any single call.

6. Can I have any length of call?

Yes. Talk away.

7. Are the conferencing and blogging really free? Is there a catch?

Yes, it really is free. We have every intention to continue offering this service FREE. We will offer upgraded paid teleconferencing and blogging services as well, but the basic Leader Dialog™ service is free. We will keep your account going as long as you use your PIN anytime in an 120-day period.

8. How do you make money offering Leader Dialog™ free?

Our platform innovations make it possible for us to make special arrangements with the carrier network. In addition, we make money from individual service upgrades, enterprise upgrades and value-added features and functions. We encourage you to use the free service as much as you like and to share Leader Dialog™ with friends, colleagues, businesses, community groups, and your church. We also encourage you to consider our upgrades and value-added web services as your needs for more advanced features and enterprise feature needs change.

9. Will you sell or give away my email information?

No. We will only send you emails about your account, your account management, service changes and upgrades, and new services being offered.

10. Can I use a calling card to dial in to a Leader Dialog™ conference call?

Yes. You can use any service you wish in order to connect at favorable rates. You can even use free long distances services that come with mobile phone plans and VoIP services.

11. Can international callers participate?

Yes. If you can dial a US phone number, you can participate.

12. What free services do I get with Leader Dialog™?

Free, feature rich open source blog supported by b2evolution; in our opinion, the most well-supported and feature-rich blog code on the planet. Click here for a list of the robust set of current features and functions available to you. Leader® is a supporter of the b2evolution community. Free basic teleconferencing for up to 55 people with 24x7x365 availability; participants pay their own long distance chargesUnlimited number of teleconferencing PINsMute/unmute, press *7 *9 Raise/lower volume, press *2 *8 Email summary for each conference (how many participants, how long, etc.)As is services (no subscription or enterprise service level guarantees)Email and online technical support with 24-hour turn aroundOnline user guides for both blogging and teleconferencing.

13. I need more advance blogging & conferencing services, what are my options?

Click here for a Leader Technologies® Product Feature Matrix

Everything you get with Leader Dialog™ and much more!
Powerful, easy-to-use web control console for account & call management
Real-time call history online
Record calls with *4
Post conference call recordings to your blog (coming)
Add new participants “on the fly” with *1
Subscription and enterprise service level agreements
Full conference PIN management console
Advanced billing & recording keeping options
Operator services
Toll-free services
Automated PBX dialing APIs
High security PIN management options
Conferencing sidebar option with *5
Full backoffice support
Call scheduling
Customized call greetings
Automatic email notifications with agenda and file attachments
24x7x365 phone technical support with live person and/or automatic pager
Upgrade conferencing services to Leader Dialog™ Enhanced
Upgrade to voice notification bulletin board services to Leader News® (coming)
Upgrade RSS text notifications services with Leader Alert® voice alerting (coming)
Upgrade blog file sharing capabilities with DRMservices to Leader File® (coming)

14. Recognizing that Leader Dialog™ is free, what kind of “up time” can I reasonably expect?

For blogging, you can expect normal ISP uptimes. Our engineers continuously monitor web traffic and will endeavor to keep the loads balanced. However, being a free service, we cannot always anticipate when we will have spikes in demand. Therefore, you may occasionally be unable to access your blog for a short period of time. If that happens, just try again later. Leader engineers generally perform engineering work in low/no load hours of the day, but since this is an international service there may be occasional outages for engineering work. We strive to keep these to an absolute minimum. Also, we provide only email technical support for the free services. Feel free to email us anytime with your questions to support@leader.com. Be sure to include your blog username.

For teleconferencing, you can expect to be able to place a call 24x7x365. If you experience a busy signal, there are generally three reasons for this: (1) you have dialed in to a conference that is already full; it already has 55 participants, (2) we are experiencing a spike in demand and all our available lines are at capacity supporting current conferences, or (3) our network or underlying carrier infrastructure providers are experience some sort of outage (which does happen occasionally - How many times does your mobile phone drop a call? We won't have nearly that many problems!) When you experience a busy signal, try again later. We will endeavor to keep adding telephony hardware to meet demand. If you find you outgrow Leader Dialog™ and need to step up to a next level service agreement, consider upgrading your service to Leader Dialog™ Enhanced - Powered by LeaderPhone®. Feel free to email Leader Dialog™ teleconferencing support with your questions at support@leader.com. Be sure to include your call-in PIN(s) and dial-in number. Alternatively, visit our website at www.leader.com.

15. What if I want to upgrade to more robust blogging and teleconferencing features and functions?

Contact a Leader® sales representative at (614) 890-1986 to discuss your needs. See also “When I need more advance blogging & conferencing services, what are my options?” above. Click here for a Leader Technologies® Product Feature Matrix

16. What if I need Leader Dialog™ support, what are my options?

We want you to be 100% satisfied with Leader®'s services whether they are free or value-added paid. That said, we are confident that you understand that the level of personalized help and support we can afford to give you is dictated by economics. That is, we have built in to our pricing structure various levels of support based upon what you are paying. Our free services have a help menu that you can access while you are on a conference call by keying ** on your phone keypad. In addition, you can access online help from the admin page of your blog by clicking on the 'Help' tab. Also, you can email support at support@leader.com. Be sure to include your basic account information such as your username and PIN number(s).